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ICMI International Customer Management Institute
38,874 Buyers & Attendees $195/M
7,288 Int'l Buyers/Attendees $1250/F
4,606 Canadian Buyers/Attendees $1000/F
2,682 Int'l Buyers/Attendees (without Canada) $650/F
Counts Thru 08/2007
New List!
The exclusive INTERNATIONAL CUSTOMER MANAGEMENT
INSTITUTE (ICMI) database makes available the combined
deduped attendees of incoming call management training
seminars and buyers of educational newsletters, books
and software. These key senior managers, inbound
call center managers, supervisors and team leaders
wield enormous buying influence.
ICMI was established over 14 years ago as an
independent thinktank and provider of educational
events on call center management. ICMI is not
associated with or subsidized by any industry supplier.
Call center managers from small start-up companies to
multinational corporations have attended ICMI programs,
and its publications are in use by many colleges,
universities and corporate training programs. ICMI was
first in the world to provide education on call center
management and continues to deliver award winning
seminars today both public and private, including:
Essential Skills and Knowledge for Effective Incoming
Calls Management, Advanced Principles and Practices
for Effective Incoming Call Center Management,
Understanding and Applying Today's Call Center
Technologies, Web-based distance education seminars on
call center management processes.
Industry Quantity
Catalogues 358
Computers 1,080
Consultant 921
Distribution 239
Education/Training 587
Entertainment/Recreation 391
Financial Services 5,143
Government 1,859
Healthcare/Medical 1,946
Healthcare/Pharmaceutical 354
Information Services 301
Insurance 2,675
Internet Services 368
Legal 66
Manufacturing 1,179
Marketing 403
Non Profit 256
Other 3,822
Publishing 514
Real Estate 86
Retail 968
Service Bureau 748
Travel Airlines 781
Telecommunications 3,574
Telemarketing 180
Transportation 420
Unknown 8,266
Utilities 1,341
State Counts
AK 44
AL 262
AR 151
AZ 933
CA 4,014
CO 889
CT 761
DC 345
DE 190
FL 2,224
GA 1,206
HI 131
IA 368
ID 144
IL 2,116
IN 646
KS 387
KY 307
LA 193
MA 1,485
MD 1,135
ME 138
MI 1,006
MN 1,145
MO 781
MS 76
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MT 63
NC 976
ND 96
NE 341
NH 227
NJ 1,316
NM 111
NV 217
NY 2,048
OH 1,384
OK 299
OR 425
PA 1,781
RI 197
SC 281
SD 106
TN 590
TX 3,029
UT 326
VA 1,439
VT 75
WA 1,064
WI 913
WV 98
WY 11
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New List 01/2008
Source:
Buyers/Inquirers
Selections:
Industry $10/M
Geography $10/M
Addressing:
CD $35/F
eMail $50/F
Turnaround: 5 days
Minimum Order: 5,000
Terms and conditions
1. We believe the information in this list
to be accurate but we cannot guarantee its
accuracy or the outcome of a mailing.
2. Stated prices are for one-time usage
only. Multiple and unlimited use
arrangements are available.
3. Net name
arrangements are available on large orders
for many lists.
4. Commissions are paid to
recognized brokers and advertising agencies
at standard industry rates.
5. Names will
be shipped only to a bonded mail house or
service bureau.
6. Purchase orders are
required.
7. Payment in full is required
within 30 days of an invoice. Bethesda List
Center, Inc. has the right to ask for
prepayment on any order.
8. Cancellations
must be in writing and accompanied by the
returned names and are subject to running
charges. Orders cancelled after mail date
will be billed at full price.
9. We are not
liable for any damages or loss sustained
through use of this list, nor for any
special or consequential damages, and in
no event shall our liability exceed the
price of the list.
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